Frequently Asked Questions Joomla
FAQ
How can I claim a claim?
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If you are a registered user of this site, log in to your user account and click on complaints in the top menu. All your orders will be displayed. Choose the order from which you want to claim the goods, web application, or service.
If you are not a registered user, it is sufficient if you see your number and password in your order and enter the information into the complaint system. The system then displays the selected order. And then you can claim your complaint by filling out the ONLINE claim form.
Do you support CMS Joomla?
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IF YES, we are ready to help, break, or modify any component, module or plugin that works with CMS Joomla.
What support does it provide?
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We provide support for all our services and web applications.
For new and upgraded websites, we provide free support for a period of 6 months. After this time, of course, we continue to provide support, but already at the cost of the webmaster service. For web applications from our programming workshop, we provide support throughout the development period and their active sales. Newer versions of previously purchased web apps are no longer required, but anyone who has purchased any version in the future can update the application without upgrading to the higher version without any restrictions (if, of course, the development of the web app continues).
What are my warranties?
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What guarantees do I have to pay in advance?
The answer is that you have a 100% guarantee that we will deliver the service in the required quality.
We provide 100% money back guarantee to all our paying clients if they express their dissatisfaction with the service provided or if we are not able to realize the service ordered. Payment in advance for the realization of the service is our protection against the speculative business community, which is alive by not paying off its receivables.
